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Privacy Policy


Michelin is committed to protecting the privacy of visitors to and users of its websites.

This document describes Michelin’s practices concerning the personal data it may collect, the purposes for which they may be used, and the people for whom they are intended.

However, each Michelin website has a specific objective and its own unique characteristics. If a particular Michelin website needs to collect additional personal data, you will be so informed on that site.


Consent to This Privacy Policy


Use of this site signifies your consent to this Privacy Policy. If you do not agree with the terms of this Policy, please do not use this site or submit any personally identifiable information.


Personal Data


In general, you may visit Michelin’s websites without having to disclose your personal data.

Michelin may ask you to provide your personal data in order to better meet your needs, for example, for the purpose of correspondence, to process a request, etc.

Such data may include your contact information (name, address, telephone number, email address, etc.) and other specific information such as user name, password, or banking information.


Collection of Personal Data


Michelin will collect your personal data only for specific, explicit, and legitimate purposes. It will not then process these data in a way that is incompatible with these purposes.

When Michelin collects personal data, it informs the person in question at the time of collection or prior thereto, and in any event before using them for the defined purposes.

Michelin shall only process personal data that are adequate, relevant, and non-excessive in relation to the purposes for which they are collected. Michelin will take all reasonable measures to ensure that the personal data that are processed are accurate and updated if necessary.


Use of Data Collected on Michelin’s Sites


Michelin’s use of your personal data is strictly limited to the purposes for which they were collected.

As an example, Michelin may request your personal data to:

  • Provide you with information on its products and services;
  • Execute and monitor your transactions;
  • Allow you to use its sites’ interactive functions; and
  • Communicate and develop a business relationship with you.

Michelin shall not use your personal data for marketing purposes without your prior consent.


Recipients of Personal Data


The recipients of your personal data are limited exclusively to the people who have a need to know such information to perform their responsibilities.

Michelin may share your personal data with the suppliers or service providers that Michelin may use to process your request. These suppliers and service providers are contractually obligated to keep the personal data they may have received confidential and secure and to use your personal data only to provide the requested services.

Michelin will not sell, rent or transfer your personal data to third parties without your consent, except pursuant to a court or administrative ruling, to comply with applicable law, or to protect Michelin’s rights and property.


Retention Period


Michelin will store your personal data no longer than is necessary for the purposes for which it was collected or is required by applicable law.

Right of Access, Rectification, Deletion and Objection

You may at any time ask Michelin for access to your personal data.

You also have the right to rectify or delete these data and a right to object to the processing of said data for legitimate reasons.

For commercial prospecting or subscription to one of our newsletters, you can use your right of opposition without any justification and directly in the mail you receive by clicking the link provided for this purpose.

To exercise these rights, please contact the webmaster of the website concerned MFPM, Place des Carmes, 63040 Clermont Ferrand Cedex 9, DGMR Service / DC / IMET / or Privacy Officer (insert function counts).

No justification is required should you wish to exercise your right of objection as regards marketing.

Please contact the webmaster of the website concerned should you wish to exercise these rights.


Data Security


Michelin has implemented measures to protect the privacy, security and integrity of your personal data. Access to personal data is restricted to those employees and service providers who need to know this information and who have been trained to comply with rules on confidentiality.

On Michelin’s commercial sites, banking information will be collected for the purposes of effective, legal secure payment processes. These measures may consist of SSL encryption (intended to make the data unreadable to others) during the collection or transfer of confidential data. Said information will be used only for purposes of online payment and will not be retained.

Michelin ensures that your personal data are not altered, damaged or accessed by unauthorized third parties.




In order to improve the service provided to visitors to and users of these sites, Michelin collects data on how you use its websites through the use of cookies, which are files that your web browser places on your hard drive when you visit a site. Cookies make it possible, under certain circumstances, to personally identify you either directly (for example, with an email address) or indirectly (for example, with a cookie’s unique identifier, an IP address, or a device’s identifier). The data recorded may include the pages you visited, the date and time of your visit, and other tracking information.

You can configure your browser to notify you when cookies are used and thus to give you the option of accepting them. You can also configure your browser to disable cookies.

For more information, please refer to the Cookies Policy.


International Transfers of Personal Data


Michelin is an international group with databases in the various countries in which it operates. Michelin may transfer your personal data within the group to one of its databases or to its external partners located outside of your home country.

As levels of data protection vary worldwide, we do not transmit your personal data to Michelin group companies or to third-party companies outside of the European Union unless these companies offer the same or similar level of personal data protection as Michelin.

For transfers within Michelin, the company has adopted internal rules governing the transfer of personal data from the European Union or European Economic Area. By clicking on BCRs , you can find the details of these rules.

Transfers of data outside the group are governed by contracts containing the clauses of the European Commission for suppliers established outside the EU to guarantee a similar level of protection as that of your home country.


Interactive Services


Certain Michelin websites contain interactive functions such as chat, forums, etc. You can, if you wish, use these interactive functions by filling out a registration form. This form requires that you disclose certain personal data such as your name, address, telephone number, email address, etc. These personal data are collected for the purpose of improving the interactive services and meeting your needs.

Users that have registered for these services may have access to the information provided at the time of registration, and may rectify or delete the information provided at any time.




Michelin’s websites are generally not intended for minors under the age of eighteen (18). If you are a minor, please do not transmit personal information without your parents’ permission.


Links to Third-Party Websites


Michelin’s websites may include links to third-party sites. Michelin does not control these sites and thus cannot be held liable for their privacy practices or their content. We encourage you to review these sites’ data protection policies before using them or providing them with your personal data.


Trademark and Copyright Notice


For further information, please consult our Terms of Use.




This Policy was updated on December, 2016. We will post any changes on this page and they will be effective when posted. Please check this page periodically for changes.